Round the Clock Homecare ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through our website, forms, phone calls, and communications.
This Privacy Policy explains how we collect, use, store, and protect your information.
1. Information We Collect
We may collect the following information:
Personal Information
Full Name
Email Address
Phone Number
Mailing Address
Information submitted through contact forms
Appointment and consultation details
Non-Personal Information
IP Address
Browser Type
Device Information
Website Usage Data
Cookies and Analytics Information
2. How We Use Your Information
We may use your information to:
Respond to inquiries
Schedule consultations and appointments
Coordinate home care services
Provide customer support
Send service-related notifications
Improve our website and services
Maintain communication records
Comply with legal obligations
3. SMS Communications
By providing your phone number and opting in, you agree to receive SMS messages from Round the Clock Homecare related to:
Appointment reminders
Consultation scheduling
Service updates
Care coordination notifications
Customer support communications
Responses to inquiries
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP.
4. No Sharing of Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories of personal information and text messaging originator opt-in data will not be shared, sold, rented, or disclosed to third parties for marketing purposes.
Information sharing to subcontractors in support services, such as customer service providers, scheduling platforms, and communication service providers, is permitted solely for the purpose of supporting our business operations.
Text messaging originator opt-in data and consent information will not be shared with any third parties.
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
Improve website functionality
Analyze website traffic
Remember user preferences
Enhance user experience
Users may disable cookies through their browser settings.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, misuse, or loss.
While we take reasonable precautions, no electronic transmission or storage method can be guaranteed to be completely secure.
7. Information Sharing
We do not sell, rent, or trade personal information.
Information may only be disclosed:
To trusted service providers supporting our operations
To comply with legal requirements
To protect our rights, safety, and property
8. Your Rights
You may request to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Withdraw consent for communications
Opt out of SMS communications
To make a request, please contact us using the information below.
9. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
10. Changes to This Policy
We may update this Privacy Policy periodically.
Updated versions will be posted on this page with a revised effective date.
Continued use of our website constitutes acceptance of any updates.
11. Contact Information
Round the Clock Homecare
📍 411 Hackensack Ave, Suite 200 Hackensack, NJ 07601